Code of Conduct

At ONEIVR, we are committed to fostering a positive and professional environment for all users of our intelligent call routing system. This Code of Conduct outlines the standards and expectations for behavior while using our Service. By using ONEIVR, you agree to adhere to this Code of Conduct.

Respectful Communication

Respect for All Users

All interactions with the ONEIVR system and its users must be conducted with respect and courtesy. Disrespectful, offensive, or abusive language will not be tolerated.

Professionalism

Maintain professionalism in all communications. This includes being polite, using appropriate language, and refraining from aggressive or confrontational behavior.

Ethical Use

Honesty and Integrity

Use ONEIVR with honesty and integrity. Do not engage in deceptive or fraudulent activities, including impersonation or misrepresentation of your identity or intentions.

Compliance with Laws

Ensure your use of ONEIVR complies with all applicable local, state, national, and international laws and regulations.

Appropriate Use

Legitimate Purposes

Use ONEIVR solely for legitimate business purposes. Do not use the Service for any unlawful or unauthorized activities.

System Integrity

Do not interfere with the operation of ONEIVR or disrupt the experience of other users. This includes refraining from introducing viruses, malware, or any other harmful code.

Fair Usage

Ensure your usage of ONEIVR is fair and does not unreasonably burden the system or its resources. Avoid excessive use that may impact the availability or performance of the Service for others.

Reporting Violations

Reporting Mechanism

If you become aware of any behavior that violates this Code of Conduct, promptly report it to ONEIVR support.

Cooperation

Cooperate with any investigations conducted by ONEIVR regarding violations of this Code of Conduct.

Consequences of Violations

Disciplinary Actions

ONEIVR reserves the right to take appropriate disciplinary action for violations of this Code of Conduct. Actions may include warnings, suspension, or termination of access to the Service.

Legal Actions

In cases of severe or unlawful conduct, ONEIVR may pursue legal actions, including reporting to law enforcement authorities.

Acknowledgment

By using ONEIVR, you acknowledge that you have read, understood, and agreed to abide by this Code of Conduct.

Contact Information

Contact

For any questions or concerns regarding this Code of Conduct, please contact us at:

ONEIVR Customer Support
Email: support@oneivr.com